Samsung has announced the implementation of a Television Block Function on all Samsung TVs. The blocking system is intended to be implemented in respect of televisions that have been obtained by users through unlawful means and in some cases, stolen from the Samsung warehouses. TV Block is a remote, security solution that detects if Samsung TV units have been unduly activated, and ensures that the television sets can only be used by the rightful owners with a valid proof of purchase. The aim of the technology is to mitigate against the creation of secondary markets linked to the sale of illegal goods, both in South Africa and beyond its borders. This technology is already pre-loaded on all Samsung TV products.
A TV blocking system has been activated on Samsung television sets stolen from our warehouse
The blocking will come into effect when the user of a stolen television connects to the internet, in order to operate the television
Once connected, the serial number of the television is identified on the Samsung server and the blocking system is implemented, disabling all the television functions
Should a customer’s TV be incorrectly blocked, the functionality can be reinstated once proof of purchase and a valid TV license is shared to serv.manager@samsung.com or click here for more information